Frequently Asked Questions

Getting started

Yes, even as a complete beginner you can join our platform. Our video lessons start with the basics and explain everything about Bitcoin, Blockchain and Investing.


Yes, you can! Simply chat with our support team and let us know the email you used during the free trial. If you have started the free trial for more than one memberships, please indicate which level you would like to cancel.

For credit/debit card payments, we accept Mastercard, Visa and American Express.

If the card you have used to purchase a subscription with us fails to work, it may be worth trying an alternative card.

Should this happen again, we recommend contacting your card issuer.

Affiliate Program

The CryptoExplorer Affiliate Program is an exciting opportunity for you to earn money by referring CryptoExplorer Pro to your audience. It’s a small way for us to thank you for your efforts in bringing more users to CryptoExplorer Pro! So when someone signs up on CryptoExplorer Pro using your affiliate link, you get a percentage of all payments they make at CryptoExplorer Pro.

Share your link with your audience – They subscribe using your referral link – We pay you! It’s that simple 🙂